I imagine that they would have a much more evolved version of the method in which I check for Blue posts to find certain subjects that need special attention, but the end result is the same. However the loudest of all the community (the forum troll scum of the earth) constantly lay claim that Blizzard devs and other representatives don’t ever read the forums or only post in garbage threads blah blah, good God you people would complain about getting a foot massage by voluptuous angles because the heavenly aura is slightly bothering your eyes.
I’m probably being a tad bit dramatic but the point of this post remains the same. Blizzard IS out there and they’re doing a pretty good job (10 million accounts and rising) for their very first MMO. This thread on the forums has many separate Blue posts in it that help spell out exactly how things work over there. Kisirani started the feedback here.
Speaking for myself, I have a great many things to take care of in a given day. From meetings to design to implementation to bug fixes, there’s always something important that requires my attention in order to deliver updates to the game our customers play. Feedback from the community is important as well, and we do take time to read the forums personally.
To be perfectly honest, however, if the developers took time out of their day to respond to every suggestion made on the forums, there would be no time left to actually develop the game.
This is one of the many reasons the Community Managers exist. While we do read the forums as well, the forums are truly their domain. They collect feedback and suggestions from the community constantly and ensure matters are brought to our attention.
Because of this (and the legal concerns previously mentioned) we cannot respond to the Suggestion Forum. We do appreciate your input, however, and we have implemented many things that have been presented in that medium.
(I’m not at work today, naturally, just posting this on my own time on the weekend to help inform people.) (src)
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