Jul 2, 2009

Posted by Spooner | 0 Comments

WoW Instance capactity changes coming…

WoW Instance capactity changes coming…

servers-thumb-640xauto-66I’ll give you the short version of the following blue post from Bornakk about the instance creation problems. They know its an issue and are changing their hardware to compensate for the problem and they say it will fix everything but it won’t be ready for a long time. The end.

We are aware of the concerns regarding situations where players are unable to zone into an instance due to an instance limit being hit, which results in a message stating that additional instances cannot be launched. This limit was implemented as a short-term solution to preserve the gameplay for players who are already in an instance and to prevent numerous issues that can happen when too many instances are active at the same time, but we are currently working on better solutions to ensure that players can get into instances when they want to.

As one of the solutions to this situation, we are in the process of modifying our hardware setup to allow for more instances to be active without negatively impacting the performance of these instances. Once this hardware reconfiguration is complete, we expect to see a noticeable reduction in the number of players hitting the instance limit. However, this improvement to the hardware is a complicated and delicate process that will also require extensive testing before it can be fully implemented, so it may be some time before the updates can be completed. We would like to assure you that this issue currently a top priority for us, and we are working on resolving it as quickly as possible.

Further information and updates regarding this will be provided as we make progress in this process. Thank you for your patience during this time.

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Jun 2, 2009

Posted by Spooner | 10 Comments

PC load letter? WTF DOES THAT MEAN!? (Instance problems…)

PC load letter? WTF DOES THAT MEAN!? (Instance problems…)

pc-load-letterIs this a problem on high-population servers? I can’t say I have ever run into this error. I mean yeah entering an instance too many times results in a lockout (like when they first introduced the Headless Horseman boss) and occasionally I’ve had the problem where it wouldn’t allow me to enter the instance because “Additional blah blah” I really wasn’t paying attention; bottom line, the problem kind of goes away after a few seconds but I can see how this has the potential to grow into a massive issue.

The limit on the number of instances has been around for awhile now. We feel this was needed to preserve the game play for those already in the instances as it would eventually deteriorate when too many instances were up.

That said, we do not feel feel this is a permanent fix and have been working on a more long term solution for quite awhile now.

There are no specifics I can provide at this time, but I can assure you we knew about this issue quite awhile ago when we had to start limiting the number of instances. This was never meant to be something we would put in and just ignore until players complained about it enough. I can assure you we are actively in the process of a more long term solution but these take a lot of time to plan out and implement so it won’t be done overnight.

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