Comments on: NCsoft starts mass account bans to stop RMT and FAILS

By: Matt11536

Matt11536 — Tue, 09 Feb 2010 06:56:53 +0000

yea i just got banned for NO REASON. im trying to get it back, but i have to wait until they get to my ticket.

By: Oxtalapia

Oxtalapia — Wed, 25 Nov 2009 20:08:50 +0000

They messed up big time.
Got my account closed, never botted, never bought kinah, i never did anything wrong, not even double box wich i used a lot on L2. They banned me for no reason and their answer to my ticket was that i have been caught using a third-party application… Sure, i use Windos Vista, who don’t ?

By: Bearfusaur

Bearfusaur — Thu, 19 Nov 2009 06:35:59 +0000

[Israphael] Server just crashed, down for a matter of minutes, can’t log bakc in, only one in my vent who got banned. No reason for it, no excuse, no contact form NCsoft support via email, no responce to MY email TO them, their customer support hotline is worse than HP’s.
At least when I call HP the guy can sort of speak english even if he’s incapable of turning on a computer much less assist my elderly grandmother with troubleshooting.

No indicent reports on account management either… This is what happens when they bill you on a monday and decide to screw shit up because they alrdy got the cash.

By: Michael

Michael — Tue, 03 Nov 2009 08:53:18 +0000

Well funny thing is…
I play on spatalos and i didnt saw more then 3 goldspammers in a whole month…
i think u guys r blowing things a bit up…
Btw Ncsoft can’t ban u for buying gold only for SELLING gold -_-

By: Forydon

Forydon — Sun, 01 Nov 2009 01:17:42 +0000

My account just recently got banned i wasnt even gold spamming or botting i dont know why it got banned this is stupid i payed with my credit card for no reason OMG NC SOFT Dont Ban people for no reason i played other MMO like WoW AoC WAR etc… but none of them had this problem it only you that has this problem comeon NC SOFT i wanna play Aion but you banned my Acc

By: Klinger

Klinger — Thu, 22 Oct 2009 12:01:59 +0000

They did ask people to block spammers to help identify them. This net also sweeps up those who inhabit the chat channels and make caustic remarks that annoy people trying to play the game.

By: Scott

Scott — Fri, 16 Oct 2009 19:49:11 +0000

I think the Gms should play a bigger role in the game. Instead of waiting on tickets or whatever else they do get ingame, watch the chats interact with players. At least this way theres a chance they would be coming across players botting. As for gold farmers, i dont know what to say about that except if you buy it they will come.

By: NzFox

NzFox — Wed, 14 Oct 2009 22:50:21 +0000

just logged in and the gold selling spam is the worst i have seen in a long time. I do think NcSoft are doing something about it, though i think they are going after the farm bots (and as such having more of a effect, but less obvious). A GM in chat during peak hours is a simple and cheap method to temporally deal with them and more importantly do something that players can observe. Until them im just reporting all bots i see (the action tab under skills, the /autoreporthunting icon can be dragged to hot bar) though i tend to go though my 10 reports per day withing 5 mins if im near a good farming location.

By: Kochab

Kochab — Wed, 14 Oct 2009 15:38:46 +0000

I believe I could have blocked some innocent people the first day or two that I began playing the game. The spam was scrolling fast and I might have clicked on some names that were near the spamers names by mistake. I no longer make this mistake.

If NCsoft looks at who players have been blocked by another player, to ban accounts, they should look at how many people have banned a name. If someone gets banned 100 times within an hour that is probably a spamer, however, if someone gets player blocked a couple of times during an entire day that person is probably not spamming. Probably wrote a short note that happened to be at the top of someone elses multi-line spam and an innocent person got placed on someone’s personal block list.

This assumes that NCsoft looks at players block lists.

Another problem is, what if a 10 year old kid is playing on his dad’s computer and game and decideds to contact one of these spammers, says something wrong and the spammer blocks the 10 year old kid 100 times? [Add - remove. Who knows, someone may be insane in this world].

In any event, there should be a prerequisite of some kind that screens the number of blocks by players, if NCsoft is actually looking at player blocks.

Another thin NCsoft could do is simply add a program to their next upgrade that will block spammers. I know there are some devious but smart minds that could get around an anti-spam program, however, something needs to be done.

WoW has been out for years and has made their billions and still does not have a perfect game, Aion is new, so new that I think their forum recently got their first moderator. Talking about a thin staff…

Let’s hope a solution can be found soon.

By: Fateful

Fateful — Wed, 14 Oct 2009 14:52:47 +0000

I still think they need to Immediately localize Poeta’s LFG channel there is no reason people in Poeta need to broadcast to everybody. After that the next step would be to localize all LFG channels and mimic Warcrafts LFG system. So you can still find people across zones. No global channels means no global spam. Third step would be to step up enforcement with either real live people or make the scripts more aggressive.