Spooncraft

It appears that a number of Battlegroups are having connectivity issues.

We’re investigating further and we ask your patience while we do so. I’ll be adding more information as I get it.

Please post in this thread if you wish to discuss the issue or look for updates.

Thanks!

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UPDATE 1:41 CST

Please post your traceroute here if you’re having connectivity issues for further diagnosis:

http://forums.worldofwarcraft.com/thread.html?topicId=5540036362&sid=1

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UPDATE 2:26 CST

Still investigating. For specific replies, feel free to use the Next Blizzard Post button to skip through the rabbling.

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UPDATE 2:56 CST

We may have an incoming fix that will resolve the stuck-in-limbo issue. I’ll update as events warrant. Thank you for your saintly patience in the meantime.

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UPDATE 3:41 CST

The Breaking News has been updated with a notice regarding the issue. No resolution yet. Soon, Fortunato.

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UPDATE 3:52 CST

I just wanted to let everyone know that the “characters stuck in limbo” issue does appear to be on our end. We’re working as hard as we can–everyone from our in-game staff to our server techs–to make sure you guys get to play.

I need to make clear that at the moment, a Game Master will not be able to move or otherwise “fix” your character to make it unstuck. If you have an open petition, I can guarantee that you will not receive a favorable response for the amount of time you’ll have to wait. I’m only looking out for you when I say this.

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UPDATE 3:58 CST

Realms will be restarted shortly.

YOU’RE THE BEST

AROUUUND

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UPDATE 4:52 CST

The Nightfall, Stormstrike, and Retaliation Battlegroups appear to be experiencing some lingering issues which I’m investigating. I’ll let you know.

You’ve all done so well exercising patience while we sorted this out, and I ask for just a little bit more during the server-up growing pains and while we put further resolutions in place.

Thank you so much, everyone.

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UPDATE: 5:19 CST

Retaliation appears to be stabilizing on its own. Please be gentle and don’t spam it.

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UPDATE: 5:58 CST

Stormstrike and Nightfall appear to be stabilizing over time. Be nice and they should let you play.

Thanks for your patience, everyone, and let us know if anything else comes up. If you can’t log in immediately, please just wait a few minutes.

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UPDATE 8:38 PDT

Realm-wide latency and connectivity issues appear to be resolved; however, isolated difficulties are still being addressed by our lovely realm technicians and database administrators. Namely—

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UPDATE 9:52 PDT

Kael’Thas is back up and running.